Updated: May 2024
Enpower New Energy Technology Co., Ltd. and its global affiliates (hereinafter referred to as "we", "the Company" or "Enpower") value your privacy and thank you for your trust in Enpower.
This Privacy Policy explains the timing, method, and reasons for processing your personal information on the Enpower website, and outlines your choices and rights regarding that information. Please read carefully—understanding how we collect and use your information, and how you can manage it, is very important.
Before submitting your personal information to Enpower, please carefully read and understand this Privacy Policy. If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information on the relevant pages and stop using this webpage. Your continued use of this webpage indicates your acceptance of our provisions regarding your personal information as described in this Privacy Policy.
As Enpower offers a wide range of products and services, this Privacy Policy may not fully cover all possible scenarios involving the processing of personal information under all products and services. Each product and service has its own specific Privacy Policy, which will explain in more detail how we process your personal information within that product or service. In the event of any discrepancy between this Privacy Policy and the specific product or service's Privacy Policy, the specific Privacy Policy shall prevail.
This privacy policy helps you understand the following:
1. Personal information we process
2. Our purpose and basis for processing personal information
3. How we protect and store your personal information
4. How we share, transfer, and disclose your personal information
5. Your Rights
6. How we use cookies and similar technologies
7. How is your personal information transferred across borders?
8. How this Privacy Policy can be updated
9. How to contact us
1. Personal information we process
Personal information refers to various information recorded electronically or otherwise that relates to an identified or identifiable natural person, excluding anonymized information. Personal information will be collected directly or indirectly by us when you use our products, services, or website, or when you interact with us. In accordance with legal requirements and adhering to the principles of legality, legitimacy, necessity, and good faith, we collect only the personal information necessary to achieve the functions of our products, and will only use the collected information for the stated purposes.
2. Our purpose and basis for processing personal information
We may use your personal information for the following purposes:
Responding to your interactions. When you visit our website, participate in online or offline events, request changes or information, or contact us with any questions or product information (such as providing feedback, suggestions, or inquiries), we will collect the following information from you:
| Information Categories | Specific personal information | Purpose |
| contact information | The name, email, phone number, address, company name, and job title you provided. | This is used to communicate with you, such as responding to your inquiries, comments, or suggestions. |
3. How we protect and store your personal information
Enpower strictly adheres to the principles of "storage limitation," "minimization," and "accuracy" in personal information protection. For the storage of personal information, Enpower takes appropriate security measures to ensure its secure storage.
We strive to protect your personal information from unauthorized access, use, disclosure, modification, damage, loss, or other illegal processing by strengthening physical, administrative, and technical security measures, such as access control systems, monitoring systems, intrusion detection, anti-spam measures, endpoint security protection, vulnerability scanning, encryption, anonymization or pseudonymization, and employee training. Our information security policies and procedures are designed in strict accordance with international standards and are regularly reviewed and updated. We also have our security measures verified by third parties to meet our business needs, technological changes, and regulatory requirements. We have obtained internationally recognized certifications and are continuously evaluated and assessed, including TISAX and ISO 27001, to ensure the security of your personal information.
Generally, we retain your personal information for the shortest time necessary to achieve the purpose, and promptly delete it upon completion of the relevant business, provided it does not violate applicable laws and regulations. Due to differences in scenarios, products, and services, the data storage period may vary. Our criteria for determining the retention period include, but are not limited to: the products and services provided; the time required to achieve the data processing purpose; the time required for the products and services; and maintaining public interests.
We will properly store your personal information in accordance with applicable laws and regulations and adopt appropriate data security measures.
4. How we share, transfer, and disclose your personal information
(1) Sharing
Sharing refers to the process by which Enpower provides your personal information to other personal information processors, with each party having independent control over the personal information. Enpower is committed to strictly protecting your personal information. Except as otherwise provided by laws, regulations, and regulatory authorities, Enpower will not share your personal information with other companies, organizations, or individuals. If there is a need to share your personal information with third parties, we will follow these principles:
A. Sharing with explicit consent: Enpower will share your personal information with other parties after obtaining your explicit consent;
B. Sharing under legal circumstances: Enpower may share your personal information with external parties in accordance with laws and regulations, the needs of litigation dispute resolution, or as required by administrative or judicial authorities in accordance with the law;
C. In order to facilitate the processing of services or assist in the resolution of disputes, in some cases, it is necessary to share your personal information to facilitate the processing or handling of disputes or controversies between you and others;
D. Sharing with Third-Party Service Providers Partnering with Enpower: To facilitate Enpower's provision of services to you, your personal information may be shared with third-party service providers. Enpower will only share personal information necessary for the products or services offered by these third-party service providers.
(2) Transfer
Enpower will not transfer your personal information to any other company, organization, or individual, except in the following circumstances:
A. I have obtained your authorization or consent in advance;
B. The transfer shall be made in accordance with applicable laws and regulations, legal procedures, or mandatory administrative or judicial requirements.
(3) Public disclosure
Enpower will only disclose your personal information with your explicit consent or based on your active choice.
(4) Exceptions to obtaining prior authorization and consent when sharing, transferring or disclosing personal information
In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization or consent:
A. Related to Enpower's fulfillment of its obligations as stipulated by laws, regulations, and industry regulatory authorities;
B. Related to national security and defense security;
C. Those related to public safety, public health, and major public interests;
D. Related to criminal investigation, prosecution, trial, and execution of judgments;
E. For the purpose of protecting your or other individuals' vital legal rights, such as life and property, but where obtaining their consent is difficult;
F. You voluntarily disclose your personal information to the public;
G. Collecting personal information from legally publicly disclosed information, such as legitimate news reports and government information disclosure channels;
H. Complies with other legal and regulatory requirements.
5. Your rights
You should ensure that all personal information you submit is accurate. Enpower will do its best to maintain the accuracy and completeness of personal information and update this data in a timely manner.
Where required by applicable law, you may have the right to (1) access and copy specific personal information we hold about you; (2) request us to update or correct inaccurate personal information; (3) refuse or restrict our use of your personal information; or (4) request us to delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided in “How to Contact Us”. We will verify your identity in accordance with local laws. We will refuse to process requests if we have reasonable grounds to believe that such requests are deceptive, unenforceable, or infringe on the privacy rights of others.
Where applicable law requires, and when Enpower processes your personal information based on your consent, you also have the right to withdraw your consent at any time. However, withdrawing consent will not affect the legality and validity of our processing of your personal information based on your consent prior to the withdrawal, nor will it affect our processing of your personal information on other appropriate and legitimate grounds.
6. How we use cookies and similar technologies
We or our third-party service providers may obtain and use your information through cookies or similar technologies.
A cookie is a small amount of data that is sent from a web server to your browser and stored on your computer's hard drive. We use cookies to benefit users.
We use our own cookies or similar technologies, possibly for the following purposes:
Remember your identity. For example, cookies or similar technologies help us identify you as our user.
7. How your personal information can be transferred across borders
Generally, we will process your personal information in the country/region where you use our products or services. In some cases, we may also transfer your personal information to countries/regions outside the locations where these information are collected, including but not limited to countries/regions where Enpower and its affiliates and service providers have addresses. The personal information protection laws in these countries/regions may differ. In such cases, we will take necessary measures in accordance with applicable laws to ensure that cross-border transfers comply with this Privacy Policy and local laws and regulations.
8. How to update this privacy policy
Enpower reserves the right to update or modify this policy from time to time. If this policy changes, we will publish the latest version on this website. If we make significant changes to our privacy policy, we may also send you notifications through various channels, such as posting a notice on our website or sending you a separate notice.
9. How to contact us
If you have any comments, suggestions, or questions about this Privacy Policy, or if you have any requests or inquiries regarding your personal information, you can contact us through the following channels:
Privacy Policy & Contact Information
Email: sales-china@enpower-greentech.com
Telephone: +010-61281298
